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Recall Department

Ford Recall Department in Elmhurst & Bensenville, IL

All of our Ford recall services are completed by a factory-trained technician following the technical service bulletin precisely step-by-step. If the recalls service calls for a new part, rest assured that we carry the genuine Ford OEM part in our parts department. The service is always performed at no charge to our customers but must be completed within a certified Ford service department as we operate at Roesch Ford. No matter what Ford model that you drive, nor where in Chicago that it’s from, nor what recall service that it needs, we are here and ready to provide any Ford model’s recall service as the region’s dependable Ford recall department.

We provide expert repair and recall service for all models, including:

Ford Focus Recall

Safety Recall Campaigns 101

The National Highway Traffic Safety Administration is the regulatory authority empowered by the federal government to work with auto manufacturers to advance traffic safety through safety standards. Part of this mission is to investigate claims of excessive risk when reports suggest a vehicle, part, or device carries an increased risk. When the NHTSA, Ford, or both determine that a Ford vehicle has a part with excessive risk, they work together to formulate a large-scale corrective action plan whereby Ford provides the vehicle included with free maintenance that corrects the problem and contains the risk by establishing heightened safety.

Notification of Recalls

When a new safety recall opens for any Ford model, Ford will send a letter of notification in the mail to the last known address on file. This letter will contain all of the pertinent details including the nature of the risk, what has been shown to happen, under what circumstances that it has happened, and how to receive free corrective maintenance at a certified Ford service department.

Ford Safety Recall Service at Roesch Ford

So you received a letter from Ford detailing a new safety recall campaign for your Ford vehicle? Never worry as this is not a cause for losing sleep; rather, a safety risk has been identified and Ford has developed a solution that corrects the risk with free maintenance. Simply put your worry aside and bring your vehicle to us at Roesch Ford and we will provide your safety recall service as quickly and as hassle-free as possible. We follow Ford’s technical service bulletin precisely when performing all safety recall services and our customers leave with peace of mind that their vehicle is driving away at peak safety. Contact us today and find out how we can service your active recall!

Dealership Amenities

  • Free Wi-Fi
  • Complimentary Multi-Point Inspection
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Children’s Play Area
  • Recall Lookup
  • Extended Hours
  • Saturday Service Hours
  • Performance & Customization Department
  • State-of-the-art Car Wash
  • Flat Screen TVs
Ford Roesch Waiting Room
Ford Roesch Showroom
Ford Roesch Complimentary Snacks
Ford Roesch Service Center

access_time Service Hours

Mon 7:00am - 6:00pm
Tue 7:00am - 6:00pm
Wed 7:00am - 6:00pm
Thu 7:00am - 6:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 2:00pm
Sun Closed

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